HOSPITALITY INNOVATION TEAM

“Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results.” Andrew Carnegie

JILL DEAN RIGSBEE

CEO & Founder

“If you always do what you’ve always done, you’ll always get what you’ve always got.”

Jill is the founder of iDeal Hospitality Partners Group and is a 38-year hospitality industry veteran who brings expertise and a multi-million dollar sales track record to the company.  She often jokes and says, “I started in this business when I was 7, if you’re doing math”.  Through her extensive career and experience first-hand, she understands the complex relationship between owners, brands, GPO’s and management companies. Jill has led business development efforts for products, services, and technology for major companies in the hospitality procurement industry. She has developed a strong network of client relationships and is a well-known trusted advisor and advocate in the industry.

Jill lives in Wake Forest, NC with her husband, Chuck and two dogs, Ponzi and Janie. Her son, Justin and his wife Cassandra are nearby, and she enjoys watching him as a pro Ultimate Frisbee player. She loves music, managing her wine and food pairing club and plays the drums almost every day.

OUR TEAM

Our team of experienced professionals has a wealth of experience in their specific industry. When partnering with us, you will experience what the iDeal Team can bring to you, far beyond saving time and increasing your bottom line.

Chief Financial Officer

CHUCK RIGSBEE, CPA

“If you are persistent, you will get it. If you are consistent, you will keep it”

Chuck manages all the accounting and bookkeeping duties for iDeal Hospitality Partners Group and ensures all the debits and credits are on point for the company and partnerships.  He is well known for his integrity and work ethic in both his personal life and his accounting practice.

As the founder of his own firm and as a Certified Public Accountant (CPA), Chuck manages the business accounting and CFO needs for over 40 businesses. He has a keen eye for the bottom line and an understanding of a customer’s investment and ROI expectations. He strives for exceptional customer service and prides himself on building personal relationships with clients and creating a trusted environment for sharing private personal and financial data.

A native of Durham, Chuck earned his bachelor’s degree in Business Administration and master’s degree in Accounting at East Carolina University. He has developed a vast knowledge of expertise that benefits small and medium sized businesses throughout the nation.

Chuck enjoys golf, dabbling in guitar, attending church and spending time with family and friends.

Vice President, Business Development

ALAN UDIN

“People don’t care how much you know until they know how much you care”

Alan brings more than 35 years of hospitality, foodservice and GPO supply chain management experience to iDeal Hospitality Partners Group.

Throughout his career Alan has fostered successful relationships with customers, distributors and manufacturer suppliers with his unique insight into the culinary experience by managing complex commodities, product development and the distribution supply chain.

Alan began his procurement career with Hyatt Hotels where he spent 17 years before moving to the restaurant industry with the Lyon’s Restaurant chain. This experience led Alan to the GPO world with BuyEfficient, Hilton Supply Management and most recently with Avendra.

Alan is a graduate of Johnson & Wales University with degrees in Culinary Arts and Foodservice Management.

Alan lives in San Diego, CA with Kathy his wife of 36 years. They have two adult children, Melanie from Phoenix, AZ and Zack from Washington, DC.

A true culinarian, Alan loves to cook for family and friends and, when not in the kitchen, you’ll find Alan and Kathy on the golf course.

Director, Special Projects

JOHN MAIER

“Always with passion and gratitude”

John brings almost 40 years of experience in foodservice distribution, hospitality, consulting, and the food side of retail to iDeal Hospitality Partners Group.

Throughout his long career he has successfully managed large sales organizations, built long term relationships with customers, distributors, and manufacturers, always looking to simplify the complex relationships that those entities share.

John began his career with Kraft Foodservice in chain accounts before moving to Shamrock Foods to manage their sales organization in Denver and had many different roles at Shamrocks corporate headquarters in Phoenix including co-authoring a consultative model for emerging chains. John has also worked for two Hospitality Group Purchasing Organizations in sales over a five year period of time for Avendra and Foodbuy. He also has extensive knowledge of the retail food business. John will be managing special projects for clients of iDeal.

John lives in Scottsdale Arizona with his wife Karen and her handicapped brother Greg. John enjoys cooking, traveling, sports, and of all things – grocery shopping.

Director, Hospitality Innovation

DIANA ASHTON

Life will always move in the direction of your strongest thoughts.”

Diana has over 15 years of successful experience in the hospitality industry. As an accomplished and high energy sales professional her most recent experience has been leading a Caribbean all-inclusive resort brand and wholesaler. She specialized in corporate training and business development to travel agencies on a national scale. Additionally, she coordinated and attended consumer events and trade association meetings to represent the company, its resorts and destinations.

Diana is a strong believer in the power of positive thinking in the workplace. She thoroughly understands client preferences and needs, and effectively manages to optimize customer satisfaction and boost sales. She believes that consistency, follow up and dedication build the best business partnerships.

Diana lives in Saint Louis, MO with her two amazing kiddos and a cat named Moose. When she’s not uber-ing her daughter to volleyball games or her son to robotics classes, Diana enjoys a good Netflix binge. She loves spending time & dining out with family and friends, a delicious IPA, traveling, online shopping and reading.

Director, Hospitality Innovation

LYNN CRAWFORD

“Quality means doing it right when no one is looking.”

Lynn has over 35 years experience in the hospitality and restaurant procurement industry. Twelve of these years were working as a Representative of several major equipment manufacturers before she joined Marriott International and moved to Marriott Corporate Headquarters in their Architecture and Construction Division. While at Marriott, Lynn assisted Hotels ranging from large luxury resorts to select service properties in specifying and purchasing equipment appropriate for their budget and requirements. Most recently, Lynn was a Sales Manager / Consultant for Avendra FF&E Services and continued to utilize her vast experience and expertise to assist properties with their procurement needs.

Lynn prides herself on her strong work ethic and the relationships she has created and continues to foster with her customers. She is well known for her first-class service and saving her customers time and money by providing innovative and needed solutions.

Lynn lives in Punta Gorda, Fl, with the love of her life, Scott. She is originally from Maryland. She loves seeing her grandchildren, boating, fishing, the beach, and taking long walks.

Director, Hospitality Innovation

SHARON FARMER

“Whatever the mind can conceive and believe, it can achieve.”

Sharon has been in the hospitality industry for 32 years, 12 of those spent in Foodservice Distribution, and 16 years in hospitality procurement management. Sharon received her undergraduate degree in education, a masters in food and nutrition, and her post graduate work in dietetics has contributed to a multifaceted perspective. Sharon has a deep understanding of the intricate needs and challenges of purchasing for large organizations and her genuine desire for success has guided her clients to successful solutions for many years. Sharon has built extensive relationships with suppliers and manufacturers who share her desire to help their clients save money and ultimately enjoy the value offered through partnering with a procurement ally.

Sharon lives in Wake Forest, NC with her husband Jim and their 14-year-old golden doodle, Murphy.  She loves great food and wine, keeping fit and just being a good neighbor. Sharon also loves to seek out new adventures and believes that it’s important to enjoy life to the fullest.

Director, Hospitality Innovation

JOE GARDNER

“It’s nice to be important, but it’s more important to be nice”

Joe literally grew up in hospitality, starting as a Bellman at age 15.  He now has 17 years experience in the hotel industry and grew up in New England (RI, NH & MA) and currently resides in Boston, MA with his 7-year-old Havanese named Boscoe.

After earning his degree in International Hospitality Management at Johnson & Wales University in Providence, RI, Joe made the leap from Operations to Revenue Management.  He has worked as a Revenue Analyst at Boston Park Plaza (largest independent AAA 4-Diamond in the Northeast) and throughout the last 10 years, he has held various positions in many locations including Key West, FL and DC.  He was the Director of Revenue with Highgate Hotels and Area Director of Revenue with Two Roads (now Hyatt). Most recently,  he was the Senior Director of Revenue at Radisson Hotel Group of Owned & Managed hotels in the Americas.

Joe’s hobbies/interests include snowboarding, hiking & camping (winter or summer), day-long winery visits, binging VEEP, The Comeback and Golden Girls while consuming a pint of ice cream.

Coordinator, Client & Customer Success

MONICA MARTINEZ

      “Tied to the value of the person is the principle of servanthood.”

Monica has over nine years experience as a Director of Sales, Revenue Manager and Sales Manager in the hospitality industry.  Her expertise is in coordination and project management for iDeal’s Client, Customers and the internal team. Monica is also a licensed real estate agent and she understands the unique relationship between hotel owners and management companies. She has a strong desire to her commitment to service. Monica is task driven, goal-centric, detail oriented and cares about building the support program to achieve success and exceed expectations.

Monica lives in San Antonio, TX with her husband, child and two dogs. Motivated most by the love of her family, she is passionate and energetic about life. Monica loves sports, water activities and traveling.

Director, Marketing & Media

TOBI BOWEN

      “Either write something worth reading or do something worth writing about.”

Tobi leads marketing and media for iDeal Hospitality Partners through printed literature, website design and development, overall internet presence, social media presence, press releases, promotional product sourcing, events & comprehensive marketing programs.

She is a graduate of Rutgers University with a degree in psychology and was in nonprofit marketing management for over 20 years with Silltrist Solutions, Resources for Seniors, The Leukemia & Lymphoma Society, American Diabetes Association and The Muscular Dystrophy Association in roles from Community Development to Executive Director.

In 2011, she took all of the skills she learned in nonprofit and married them to her ability of intuitively marketing brands.  Tobi trains and speaks about social media and branding with a client base of over 200 clients.  She also functions in a consultant role with a number of nonprofit organizations on sponsorship development, event management, board recruitment, grant writing, community development & social media development & management.

Tobi is also a sought out speaker. Most recently, she spoke at the Digital Marketing for Business Conference in Raleigh, NC, The Latina Style Magazine Business Conference and has also been teaching social media marketing to small and medium sized business owners and marketing professionals since 2009.

She is a founding partner of several local networking organizations and groups including Well Heeled U (WHU) and has served on the Board of Directors of Women’s Business Owners Network of Cary (WBON), Women’s Power Networking (WPN), Raleigh Little Theatre, and Health Affairs Round Table (HART). Originally from NJ, she moved to North Carolina in 1999 and lives in Wake Forest.

Get In Touch

iDEAL HOSPITALITY PARTNERS GROUP
Phone: 984-235-5855
Email: info@idealhpgroup.com
Web: idealhpgroup.com